TRAINING & FACILITATION
The Pandion Team has over two decades of experience guiding, training guides, and delivering educational programs. We are always staying on top of industry trends and standards to make sure our clients are learning methodologies and content that is cutting edge. In fact, Pandion CEO and lead trainer, Dan Moore helped create the ground breaking international Adventure Travel Guide Standard and currently chairs the Standard’s Governance Board.
Customer Service Training
Hotels, visitor centers, restaurants, museums – all hospitality businesses and organizations depend on front line staff to deliver their mission and content with excellent attention to customer service. Pandion’s customer service training is customized to your needs and most importantly, the needs of your customers. Training includes role playing, facilitated discussions, and will leave your crew inspired and excited to change your customers’ lives.
Staff Training and Facilitation
Bring in Pandion to connect your team to the global travel industry trends and initiatives. As an unbiased “outsider” Pandion can facilitate a meeting to get at important ideas, design and implement strategy, or help solve areas of conflict.
Contact Pandion for more information.