It seems like the universe is uniting to say this message in unison: Send Fewer and Shorter Emails. I witnessed the effects of this early on from several years with a former business partner who was email prolific. I frequently had to play fixer when the fallout would hit from his many midnight manifestos, or his litany of new initiatives sent out to all staff, completely bypassing any chain of command. With recent consulting clients, I’ve found myself making the suggestion numerous times to cut out huge chunks out of an all staff email, and often recommending not to send an email at all. Now, I meet an author that has written the text: Message Not Received: Why Business Communication Is Broken and How to Fix It. Phil Simon shares examples of how wasteful scheduling through email is, or when it can make more sense to just pick up the phone. I appreciate when messages come from many places. Universe, I am listening.
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